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HVAC Service Dispatcher

HVAC Service Dispatcher/Customer Service

Job description

Pay Scale: Up to $23/hour 

Competitive Pay

  • Paid Training
  • Company Gatherings
  • Supportive Team Atmosphere where your contributions will be appreciated


  • Medical Insurance - 100% Covered
  • Dental Insurance - 100% Covered
  • Vision Insurance - 100% Covered
  • Life Insurance 
  • Paid Vacation & Holidays 
  • Spiff Program 
  • Simple IRA with Company Match - Immediate eligibility

Job Type: Full-time

Are you a friendly, team-focused Customer Service Representative with a minimum of 2 years experience?

We are growing! We are looking for a full-time customer service representative who would enjoy above-average pay along with a supportive coaching environment.

At Quality Degree, we believe that homeowners shouldn't have to worry about their heating and cooling systems. That's why our goal is to deliver a consistent, hassle-free customer experience. We also believe in setting up our entire team for success.

We are looking for a full-time customer service representative to join our team and help provide a remarkable experience for both our team members and our customers.

Hours are between 7am – 5pm working a required 8-hour shift with the opportunity for overtime.

This opportunity isn't for everyone. We only hire the best!

Job Requirements:

  • High School Diploma
  • Proficiency in Microsoft Office Suite including, Word, Excel, Power Point. Knowledge of Mac helpful.
  • Ability to learn new software programs easily
  • Proficiency with multi-line phone systems
  • Excellent communication skills, oral & written
  • Must communicate with customers effectively and provide world-class customer service
  • Genuinely enjoy working with people and speaking on the telephone
  • Work well with others and be a team player
  • Make outbound calls to existing customers
  • Schedule appointments
  • Answer and book incoming service calls
  • General office duties as needed, including (but not limited to): scanning, copying, filing, and other administrative duties as needed
  • Must be on-time & dependable and have a positive attitude


Work Experience

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Education & Certification

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What Position Would You Like To Apply For?

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  • Please attach a resume in MS Word or PDF format