HVAC Service Dispatcher

HVAC Service Dispatcher/Customer Service

Job description

Pay Scale: Up to $23/hour 

Competitive Pay

• Paid Training
• Company Gatherings
• Supportive Team Atmosphere where your contributions will be appreciated

Benefits: 

• Medical Insurance - 100% Covered
• Dental Insurance - 100% Covered
• Vision Insurance - 100% Covered
• Life Insurance 
• Paid Vacation & Holidays 
• Spiff Program 
• Simple IRA with Company Match - Immediate eligibility

Job Type: Full-time

Are you a friendly, team-focused Customer Service Representative with a minimum of 2 years experience?

We are growing! We are looking for a full-time customer service representative who would enjoy above-average pay along with a supportive coaching environment.

At Quality Degree, we believe that homeowners shouldn't have to worry about their heating and cooling systems. That's why our goal is to deliver a consistent, hassle-free customer experience. We also believe in setting up our entire team for success.

We are looking for a full-time customer service representative to join our team and help provide a remarkable experience for both our team members and our customers.

Hours are between 7am – 5pm working a required 8-hour shift with the opportunity for overtime.

This opportunity isn't for everyone. We only hire the best!

Job Requirements:

• High School Diploma
• Proficiency in Microsoft Office Suite including, Word, Excel, Power Point. Knowledge of Mac helpful.
• Ability to learn new software programs easily
• Proficiency with multi-line phone systems
• Excellent communication skills, oral & written
• Must communicate with customers effectively and provide world-class customer service
• Genuinely enjoy working with people and speaking on the telephone
• Work well with others and be a team player
• Make outbound calls to existing customers
• Schedule appointments
• Answer and book incoming service calls
• General office duties as needed, including (but not limited to): scanning, copying, filing, and other administrative duties as needed
• Must be on-time & dependable and have a positive attitude

 

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